Mission Statement

The Pediatric Experience Collaborative (PEC) leverages the advantages of scale by collaborating and sharing expertise, data, and experiences amongst participating children’s hospitals to optimize patient, family, and care provider experiences.

Overarching Objective

Above all, our overarching objective is to collaborate - not compete - with one another to optimize the experiences of patients, families, and staff through transparent sharing, learning from one another, and developing best practices.

History

• 2016

  • PFE leaders from 10 pediatric hospitals gather to collaborate with one another

  • Spring Summit at Boston Children's Hospital: Structure and Governance

  • Fall Summit at Cincinnati Children's Hospital Medical Center

• 2017

  • The Pediatric Experience Collaborative is established with an official charter

  • Spring Summit at Children's Hospital Colorado

  • Fall Summit at Seattle Children's Hospital

• 2018

  • Spring Summit at Lurie Children's Hospital of Chicago

  • Fall Summit at Children's Mercy Kansas City: Technology

• 2019

  • Spring Summit in Dallas

  • Fall Summit at Texas Children's: Elements to Creating a Better Patient Experience

  • Aniqa Mian of Boston Children’s Hospital hired as first Project Manager

• 2020

  • Tiffany Messer of Cincinnati, Ohio hired first Parent Co-Chair

  • Virtual Spring Summit: Telehealth

  • Virtual Fall Summit: Co-Designing Projects with Families

• 2021

  • Virtual Spring Summit: Health Equity

  • Virtual Fall Summit: Micro-Aggressions and Health Equity

• 2022

  • Collaborative leadership and funding transferred from Boston Childrens to Cincinnati Children's Hospital Medical Center

  • Bri Combs of Cincinnati, Ohio hired first full-time Collaborative Manager

  • Enjoli Harris of Seattle, Washington hired as next Parent Co-Chair

  • Family Scholarship introduced for Fall Summit

  • Hybrid Fall Summit at Phoenix Children's Hospital

  • LinkedIn page created

• 2023

  • Dr. Sam Hanke of Cincinnati Children's Hospital Medical Center began term as Hospital Co-Chair

  • Virtual Spring Summit: Navigating Surges

  • Hybrid Fall Summit at Children's Wisconsin: Centering Humanity in the Evolution of Healthcare Technology

  • Launch of website

  • Launch of ten subcommunities for counterparts across the nation to connect

  • Conclusion of the Optimizing Diverse Voices Workgroup and Race & Ethnicity Framework Workgroup, including their respective projects

  • Creation of two new committees: the Experience Improvement Committee and the Communication & Education Committee

• 2024

  • Molly Warneke of Omaha, Nebraska hired as next Family Co-Chair

  • Virtual Spring Summit: Beyond Beds & Waitlists: Improving Mental Healthcare Experiences in Pediatrics