Join Us

The ability to quickly and easily trade notes with other institutions is priceless. When one of our peers has solved a problem, it not only gives us the start of a roadmap, but it helps us make the case that it is possible to solve in the first place.

Ryan Adcock, Senior Director of the Center for Patient and Family Experience, Cincinnati Children’s Hospital Medical Center

Become a Member

Structure & Requirements

  • Must exist as a pediatric hospital, institution or system

  • Must share experience, quality, and safety metrics

  • Must commit to transparency in data sharing as defined by the Participation User Agreement

  • Must have executive leadership sign Participation User Agreement

  • Institutional commitment of resources:

    • Regular participation in Collaborative meetings, Summits, data collections and committees

    • A dedicated leadership triad to represent your hospital consisting of a family co-lead, a hospital co-lead, and a clinical co-lead contact

    • Willingness to host Collaborative Summits in partnership with the Steering Committee

    • Annual investment of $10,000 in membership dues

  • National Networking & Collaboration: Connect with pediatric families, professionals, and clinicians from children's hospitals across the country.

  • Exclusive Learning Summits: Receive complimentary access to two annual learning summits—one virtual and one hybrid.

  • Comprehensive Learning Resources: Gain unlimited organizational access to monthly learning forums, an active message board, and open discussions on pressing topics in pediatric experience.

  • Multi-System Improvement Initiatives: Lead the national pediatric community in developing evidence-based best practices for improving the pediatric experience by participating to multi-system improvement initiatives.

  • Best Practice Resource Library: Access a curated collection of pediatric-specific tools, resources, and best practices.

  • Patient & Family Advisor Engagement: Invite Patient and Family Advisors to partner on projects, co-design materials, share the patient and family voice on the national stage, and utilize scholarship funding to join us in-person for the Fall Summit.

  • Specialized Subcommunities: Choose from a wide range of topic-based subcommunities to connect with peers nationwide, fostering more specialized discussions and exchanges of insights, ideas, and best practices.

Benefits

  • Membership Calls: Every second Thursday of the month, we gather for Collaborative-wide updates, presentations pertinent to our members' various needs and interests, followed by an open discussion.

  • Open Forums: Every month, our Collaborative we gather for an hour of open discussion. We start off with a discussion topic chosen by members, then open the second half of the meeting to any other hot topics, current challenges, exciting successes, etc. that attendees want to share.

  • Spring Summit: Each spring, we host a virtual half-day summit for all Collaborative members. Content of is centered around a specific theme that is relevant to current issues and work being done to improve the patient, family and staff experience. Continuing education credits are offered.

  • Fall Summit: Each fall, one of our member hospitals hosts a hybrid summit that runs two to three days long. Content is centered around current issues and work being done to improve the patient, family and staff experience. Continuing education credits are offered.

  • Subcommunities: These groups are designed as additional spaces for counterparts across the country to connect, share ideas and work through challenges with those who are doing similar work. There is no agenda or objectives that these groups need to accomplish.

Opportunities for Member Engagement

  • Analysts

  • Chaplains & Spiritual Care

  • Child Life

  • Clinicians

  • Diversity, Equity and Inclusion

  • End-of-Life

  • Family & Caregivers

  • Family Relations

  • Interpretation & Translation Services

  • IT/IS

  • Mental Health

  • NRC

  • Patient Advisors

  • Patient & Family Advisory Council Staff

  • Patient & Family Experience Directors

  • Press Ganey

  • Experience Improvement Committee: The Experience Improvement (EI) Committee oversees the Pediatric Experience Collaborative’s processes for selecting, directing, documenting, and publishing Collaborative-wide quality improvement projects. In partnership with the Communication and Education Committee, this Committee also offers a list of quality improvement educational resources available to Collaborative members, and contributes to the Collaborative’s resource and best practice library.

  • Communication & Education Committee: The Communication & Education (C & E) Committee is dedicated to maintaining, communicating, and educating Pediatric Experience Collaborative members and the national pediatric community on recommended best practices for improving the pediatric experience. In collaboration with the Experience Improvement Committee, this committee also develops and promotes educational tools designed to guide pediatric hospitals in the implementation of these best practices.

If you are interested in learning more about joining our Collaborative, please contact our Collaborative Manager, Bri Combs, at brianna.combs@cchmc.org.